Sheraton Santo Domingo Hotel


365 George Washington Avenue, Santo Domingo, I02-05, Dominican Republic  

Local Time Phone (809) 221 6666 Hotel Reservations 866-716-8134


Meet our team!

We take pride in our hotel and value each one of our guests. Let us introduce you to our team, so when you stay with us, you can feel at home.  It will be our pleasure to welcome you.

Graciela Félix

Cook - 26 years of service

For more than two decades Mrs. Graciela has been part of our Food and Beverage department. Her passion for cooking and the service delivered to our guests have made Graciela be a very special part of our guest’s experience which in every visit ask for her to extend a greeting or request to be delighted by one of her famous Dominican Republic native dishes. “Having an emotional connection with our guests guarantees their satisfaction”

Ramón Cuello

Restaurant Waiter - 12 years of service

Ramón makes our guest’s day begins perfectly (textual words from one of our guests) by anticipating to any preferences guests may have when having breakfast at our main restaurant Casabe. “Anticipate to guests’ needs leads us to deliver memorable experiences”

Gisselle Mena

Front Desk Agent - 1 year of service

Showing genuine care to every guest needs with a generosity of spirit in every interaction, Gisselle makes our guests always want to come back. “Exceeding guests expectations and make them feel welcome in our hotel is what I always look forward to accomplish”

Rosigna Vargas

Front Desk Agent - 2 years of service

With her characteristic smile, Rosigna welcomes every guest to our front desk connecting with them and with their needs and preferences. Her warmth and excellent service highlight when welcoming each trip persona to our hotel. “Anticipate to the preferences of each trip persona is vital to satisfy every guest in every different trip”

Gary Núñez

Trainer – 5 years of service

With passion and professionalism, works as the personal fitness trainer at our Sheraton Fitness. The most relaxing stretching experience a guest may have had, have made Gary very popular with our guests. “My commitment is to give my best every day”

Roxana Rojas

Housekeeping - 7 years of service

Very active; always giving the extra mile in order to have the Wow effect with guests. Roxana likes to perform her every day work with dedication, personalizing every housekeeping service. “I enjoy taking care of every detail and surprising guests with unexpected details”

Félix Rodríguez

Cabinetmaker and Joiner – 12 years of service

In every work delivers quality and excellence. Impressive work termination always looks forward to deliver the best to our guests. “Our guests deserve to be impressed with the best we can offer”

Paula Hiraldo

Restaurant Hostess – 6 months of service

In a short period of time, Paula has become much known with our guests always delivering a warm welcome and making our guests feel like home. Her courteous manner is a natural characteristic that guests thank upon arrival to the restaurant. “Putting ourselves in the shoes of our guests leads us to our guests’ loyalty” 

Valeriano Orozco

Laundry Operator – 37 years of service

Mr. Orozco first began at the hotel working in the engineering department where he lasted 3 years. Today he works as a Laundry Operator where for the last 34 years he has been performing his job with the same passion and enthusiasm. Always willing to collaborate and give the extra mile so our guests can receive the best laundry service. “My goal is to accomplish with responsibility and in the right timing our guests’ requirements and also to do my job with joy”